Contact information

Contact Us

We’re here to help. If you have any questions about our products, your order, or anything else, please feel free to reach out to the PureSip support team.

Customer Support

Email: support@puresip.co.za

Our support team aims to respond to all enquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM

Order Support

If you are contacting us about an order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.

Thank you for choosing PureSip.